Our portfolio of risk management services provides tools for our clients to manage risk associated with operations, facilities, and large crowd exposures. These services include:

EXCELLENCE MANAGEMENT - Ten modules designed to identify and evaluate the effectiveness of a client’s risk management program with respect to operations and physical facilities. These specialized modules are specific to amusement parks, convention centers, dog and horse tracks, family entertainment centers, ice rinks, motorsports tracks and facilities, performing arts centers, professional sports teams, stadiums and arenas, and waterparks.

BUSINESS CONTINUITY AND CRISIS RESPONSE PLANNING - An assessment of a client’s preparedness to respond to and recover from a crisis, including prioritized recommendations utilizing industry best practices as benchmark criteria.

SECURITY ASSESSMENTS - In cooperation with one of the nation’s leading companies devoted to Homeland Security and domestic preparedness, this assessment evaluates the client’s security programs relative to industry and insurability best practices.

AMERICAN SPECIALTY RISK MANAGER (ASRM) - ASRM is a client-specific secured website that provides a centralized repository for the management and storage of insurance, risk management, and claims information. For a demo of ASRM, click here.

CRISIS COMMUNICATION SERVICE - In cooperation with a leading aviation industry crisis management firm, this service provides the capacity to manage the large volume of telephone inquiries from victims, family members, media, and other parties created by a mass casualty.

AMERICAN SPECIALTY CERTIFICATE MANAGER - An online system which enables clients to request and retrieve certificates of insurance on a real-time basis and provides a repository for future reference in the event of a claim. For a demo of American Specialty Certificate Manager click here.